After the pre-contractual and contractual stage in the supply chain, the execution of the contract is born, which in most cases in organizations is the responsibility of experts from user areas, who normally require the contracted goods and/or services as part of the development of their activities.
Stages in contract administration
This stage is very important because it is the implementation of all aspects defined in the contract. This stage must effectively comply with the specifications of the requirement, regulations, internal policies and conditions of the contractor's offer, amalgamating the theoretical part defined with a reality in the highly efficient execution at the level of resource utilization (cost-benefit) where high standards of traceability of information and documentation must be guaranteed.
Thus, a well-defined program should be in place so that contract managers or supervisors have knowledge and experience in the guidelines and best practices to perform their task to the full, highlighting the monitoring and control of those general aspects of the contract applicable to all agreements generated by the organization, such as those specific to the good and/or service contracted, its deliverables, SLA, quality, acceptance to satisfaction; but also the mechanisms for solving problems or eventualities during its execution.
Relevant aspects
As a relevant aspect, the performance evaluation of the contractor during the execution of the contract is fundamental to guarantee the correct provision of goods and/or services, allowing the establishment of action plans during the same period, if required.
The documentation generated during the execution of the contracted activity with its review and validation, as well as all the follow-ups, audits performed, day-to-day support and its modifications (otheríes, suspensions, restarts, early terminations, among others), are fundamental pillars in the correct management of the contract, being relevant to have all its history in a single place, guaranteeing traceability and timely response to any requirement.
Technology today supports this link in the supply chain with online solutions that become the right hand not only of the contract manager, but also of his counterpart, making this process a measurable aspect that allows the required decision making as part of the continuous improvement implemented by organizations.
